Virtual PBX logging is the telecommunication feature of virtual PBX phone systems that lets you review past communication transactions with ease. Virtual PBX logs or records the data of the ongoing transaction every time someone calls your virtual PBX number. It will then be stored in your online account for a specific time. The storage period will depend on the capabilities of the virtual PBX service provider that you have hired.
The storage time for these call transactions usually lasts up to 30 days, but there are also some service providers that permit you to store for longer periods. Calls are not the only forms of communication that you can save. Other communication media such as voicemail messages and facsimiles can also be gathered.
Each of the communication transaction that you receive will be saved according to different categories. Storing of communication transmission can be classified according to the type of communication media that was received such as calls, messages, voicemails and fax documents. You can also use the virtual PBX logging feature to group communication transmissions by the date on which they were made.
This way of grouping can also be termed as a chronological stocking of transactions. Calls, messages, voicemails and faxes that were received earlier are placed in the bottom part or later pages. On the other hand, transactions that have been done recently will be in the foremost page. This will make it easier for you to review business communication transmissions.
The telecommunication processes that are saved in the virtual PBX logging service are stored in detail. This means that you can see the individual or group that made the call. You even have the advantage of knowing who received the call. This will enable you to keep track of the communication your employees conduct even when you are not around. The information that you get is not only limited to being stored in your online account. You can also transfer the information to your email address for longer storage. The information data will always be in your email since it does not have any time limitations on the data that it receives.
The virtual PBX logging service will also give you the luxury of printing the stored information. This enables you to present the information to your employees without having to open either your online or email account. Being able to produce a hard copy also lets you own multiple replicas of the information data of past transactions your business had. Presenting the information to your workers will be easier since you would only need to make duplicates and give each and every one of them a copy.
The advantages that this telecommunication service provides to your business do not end here. Another benefit that you can gain is that you can review past business transactions without being in your office.
This is possible because of the fact that virtual PBX phones are Internet based communication systems.
All that you would need to have in order to gain admission and view the virtual PBX logging service is to access the Internet. And since there is a considerable number of portable Internet-capable devices that are already available, reviewing of past communication transactions can be done from virtually any location.
