Services of Online PBX

An online PBX (Private Branch Exchange) is a communication system that enables you to reduce your company’s communication expenses. It is also referred to as the virtual PBX communication system because it processes communication using the Internet rather than phone lines that are employed by traditional phone systems. It will be able to lessen what you spend in communication because it is a communication system that you can use to attend to all types of communication applications. As a result, you do not have to spend cash on purchasing multiple communication media. This would also make facilitating communication processes much easier since you will only be maintaining a single communication system.

The online PBX phone system will also supply your company with an automated attendant that will help you manage communication applications more effectively. You can use the auto attendant to attend to a calls, messages, fax documents and voicemails because it acts like your personal receptionist. The attribute that makes the automated attendant much better than traditional human receptionist is that it is able to work continuously, enabling you to accept all communication that has been made to your business. This feature of automated attendant eliminates instances of missed calls. Since missing a call might result to losing out on an important business deal or transaction, the auto attendant becomes an invaluable tool that you should have for your business.

Online PBX phone systems will also supply your company with a voicemail inbox. This is a telecommunication feature that you can use to store and save calls, messages, faxes and voicemail messages. This ensures that you will always receive what your customers send to you. Because of the fact that you cannot be permanently around to man your business, you can employ the voicemail inbox to save messages that were sent in times when you cannot attend to the messages right away. These messages that are stored in the voicemail inbox can be accessed later in the day when you are no longer busy.

The voicemail inbox feature from online PBX phone systems will be very useful in instances where you cannot personally attend to the phone such as: when you are away on a business trip, conducting a business meeting or in the phone with another patron. The wonderful thing about the voicemail inbox that it provides is that it sends you a message every time a call, message, voicemail or fax has been sent into it. This enables you to be notified of the communication transaction that has been made to your office when you are busy performing other business related activities. Email address, online account, mobile and residence phone are systems where a notification message will be sent.

An Internet fax service will also be furnished by a virtual PBX system. This type of faxing service lets you manage fax transactions without using fax papers, inks and toners. Without the need for these traditional fax resources, you will be able to save a significant amount of money. Aside from being a more affordable faxing service, Internet faxing provided by online PBX phone systems will allow you to send and receive fax documents outside your office because you can take this faxing service anywhere with you.