Virtual PBX With a Toll Free Phone Number Benefits

With today’s technology, businesses need every edge they can get to dominate their market. A virtual PBX with a toll free phone number is one technology that can do that. A Virtual PBX with a toll free number can provide a business or a company professionalism, flexibility, and low cost.

Professionalism:

A virtual PBX with a toll free number can boost business's corporate image. With features like music on hold, call queuing with custom hold scripts and the ability to transfer calls to another extension, even the smallest of companies can sound like a Fortune 500 company. With a virtual PBX, a small business can appear large and well-established, even if you're a one-man operation.

While there are many successful sole proprietors out there, new customers are often wary of doing business on a non-face-to-face basis with a proverbial "guy working out of his garage."Believe it or not, most people don't know how to make international phone calls, and, out of laziness and unfamiliarity, wouldn't be inclined to call one even if they did.

Additionally, many customers are turned off by the idea of calling some faraway country to get help or support for a product they already purchased, as is often the case with more and more companies outsourcing their customer service departments to locations where labor is cheaper. However, companies can now avoid losing customers from something as trivial as a few extra phone numbers by employing the use of a locally-recognized toll free phone number via virtual PBX.

A professional image is an absolute must, as image leads to trust, trust leading to customers, and customers lead to profits.

Flexibility:

A virtual PBX with a toll free number is extremely convenient, offering all the benefits that come along with any toll free line and more. This system offer phone number portability and follow me capabilities allowing staffs to work anywhere. No one has to know where one's staff is really located. All employees appear to be located in one central location, even if a company's main office is located in Los Angeles, satellite office in Chicago, and workers in Asia.

As long as everyone has a reliable Internet connection, they are as good as working together in the same room. With the follow me features of a virtual PBX it is possible to forward phone calls to any location, even to a cell phone. This allows mobile workforces to stay productive, getting things done outside and still receive calls. A Virtual PBX system also offer email and SMS message delivery features, alerting staff right away if they receive a voicemail message. This allows a company's sales force to move freely without missing important sales opportunities.

A virtual PBX with a toll free number can also take multiple simultaneous calls, having each call answered with your own customized greeting. It also acts as your fax number with all incoming faxes being forwarded to your email. All communications remain under one easy-to-remember phone number. This technology, known as unified communications in the telecommunications world, makes things incredibly convenient while providing customers with a professional image of one's business.

Customers need only to remember a toll-free number. Keeping track of local numbers and extensions is a thing of the past. A toll free number from a virtual PBX is easy to set up, too.

All it takes is following a few simple steps it's ready for deployment.

Low Cost 

A virtual PBX with a toll free number is one of the easiest and the most inexpensive components there can possibly be in a modern business setup. Aside from Professionalism and flexibility, there is no expensive software or hardware components to purchase and maintain using a virtual PBX with toll free number. You don't even need a traditional telephone-based fax line for sending and receiving faxes. Gone are the days of expensive paper-based fax machines. Your faxes can now be sent and received seamlessly through an existing Internet connection.

Companies already using a traditional toll free phone number and/or PBX system can save more money. Some traditional PBX companies charge in excess of 20 cents per minute. They can even go as far as billing in full-minute increments. Many virtual PBX systems with toll free numbers include free minutes in their monthly packages, with overage charges being a fraction of this quoted cost billing in fractional increments.

With such tremendous savings and no loss in functionality using a virtual PBX system, there is little reason to stick with a traditional PBX system.