Services of Online PBX

An online PBX (Private Branch Exchange) is a communication system that enables you to reduce your company’s communication expenses. It is also referred to as the virtual PBX communication system because it processes communication using the Internet rather than phone lines that are employed by traditional phone systems. It will be able to lessen what you spend in communication because it is a communication system that you can use to attend to all types of communication applications. As a result, you do not have to spend cash on purchasing multiple communication media. This would also make facilitating communication processes much easier since you will only be maintaining a single communication system.

The online PBX phone system will also supply your company with an automated attendant that will help you manage communication applications more effectively. You can use the auto attendant to attend to a calls, messages, fax documents and voicemails because it acts like your personal receptionist. The attribute that makes the automated attendant much better than traditional human receptionist is that it is able to work continuously, enabling you to accept all communication that has been made to your business. This feature of automated attendant eliminates instances of missed calls. Since missing a call might result to losing out on an important business deal or transaction, the auto attendant becomes an invaluable tool that you should have for your business.

Online PBX phone systems will also supply your company with a voicemail inbox. This is a telecommunication feature that you can use to store and save calls, messages, faxes and voicemail messages. This ensures that you will always receive what your customers send to you. Because of the fact that you cannot be permanently around to man your business, you can employ the voicemail inbox to save messages that were sent in times when you cannot attend to the messages right away. These messages that are stored in the voicemail inbox can be accessed later in the day when you are no longer busy.

The voicemail inbox feature from online PBX phone systems will be very useful in instances where you cannot personally attend to the phone such as: when you are away on a business trip, conducting a business meeting or in the phone with another patron. The wonderful thing about the voicemail inbox that it provides is that it sends you a message every time a call, message, voicemail or fax has been sent into it. This enables you to be notified of the communication transaction that has been made to your office when you are busy performing other business related activities. Email address, online account, mobile and residence phone are systems where a notification message will be sent.

An Internet fax service will also be furnished by a virtual PBX system. This type of faxing service lets you manage fax transactions without using fax papers, inks and toners. Without the need for these traditional fax resources, you will be able to save a significant amount of money. Aside from being a more affordable faxing service, Internet faxing provided by online PBX phone systems will allow you to send and receive fax documents outside your office because you can take this faxing service anywhere with you.

Virtual PBX Phone System Features

Communication systems that do not need the help of telephone lines and phone network for communication are called Virtual PBX phone systems. Virtual PBX phone system also does not require the aid of PSTN lines to exchange information with customers and workers alike. It facilitates all communication forms over the Internet. Using this type of phone system will enable you to manage multiple communication applications without using several devices. All that you would need is a virtual PBX phone system and you can send and receive calls, messages, voicemails and faxes.

The ability of virtual PBX phone systems to incorporate several communication media into a single system allows you to reduce the time you spend in communication. You will be able to save more time in communication with this phone system since you do not have to switch from one communication device to another. This convenience cannot be matched by any single traditional telephone system. This is just one of the many reasons why most businesses and companies would favor having this kind of phone system over traditional telephone systems.

Virtual PBX phone systems will also provide your organization with a slew of highly advanced communication features. Voicemail, voicemail inbox, automated attendant and call conference are some of its more developed communication services that are not found in traditional telephone systems. The voicemail service that it supplies can be used to answer calls from customers. It is able to answer incoming calls using the prerecorded voice messages. You can use your own voice or hire outside party when you would record the voice messages of your voicemail service.

Voicemail is a better and much improved version of the traditional answering machine. It is able to attend to calls, messages, voicemails and facsimiles. What makes it far superior than a traditional answering machine is it is compatible with the Internet. This means that you can access this telephone system from virtually location provided that you have a device that has is Internet capable. It also comes with a voicemail inbox that stored all forms of communication, providing you with a better and more secure storage of received and incoming communication transmissions.

And since voicemail is accessible by the Internet, you can check on your voicemail inbox when a call, message, voicemail or fax document has been made to your office. To keep you posted and well informed of your business communication, the voicemail inbox will also send you message alerts every time a communication transaction has been made to and from your company. These message alerts will be sent to your email, online account and mobile number provided that you have registered your cellular phone to your virtual PBX service provider.

The auto attendant feature of virtual PBX phone systems has similar functions to that of a human receptionist. It is the one that would accept the calls of your customers. It is also the one that directs callers to the right phone extension when calls are transferred. Another feature of virtual PBX phone systems that helps save money is the call conference service. This service lets you and your employees conduct a meeting without meeting personally. You can make a business conference right at the comforts of your desk or your own home. This eliminates the hassles and expenses of traveling and meeting one another in person.

Always Stay Connected with Virtual PBX Phone System

A virtual PBX phone system will give your communication system the capacity to communicate with customers from any location. This phone system will enable you to stay connected with your business as long as you have a device with Internet access. Internet connection is vital to this phone system because it uses the Internet as its gateway in communication. Calls, messages, voice mails and faxes are sent and accepted via the Internet. Its reliance on the Internet is the reason why it is sometimes referred to as virtual PBX.

Business phone systems that employ the Internet in processing communication are superior compared to phone line based communication because their signals are uninterruptible. Interruptions in communication that are common with traditional phone systems will not be experienced when you install a virtual PBX in your communication system. Traditional phone systems suffer loss of signals and choppy phone conversations because of interruptions that are caused by an overlapping of signals in phone line based communication. Furthermore, communication transactions are processed much faster in virtual PBX phones compared to traditional phone systems that are dependent on telephone lines and phone networks for communication.

Technological advancements made in telecommunication have promoted the flexibility in communication that is provided by a virtual PBX phone. Nowadays, there are several portable devices that can access the Internet. This gives you a wide array of communication tools to choose from. Smart phones and laptops are the most popular gadgets used for communicating with customers outside of the office. With the many portable devices that can access the Internet, you are capable of exchanging information with customers from virtually anywhere.

Using virtual PBX phone for your business will remove any worries about missing any important business calls. This is because it also provides your company with a telecommunication system that is always open regardless of the time or the situation. Calls, messages, voice mails and facsimiles can always be sent by customers even if it is sent at a time when no one is around in your office to accept them. Even communication applications that have been forwarded after business hours can still be accommodated by a virtual PBX phone system.

A virtual PBX phone will also allow you to receive calls from clients even if you are on vacation. It is able to do this through its call forwarding service. This telecommunication service will permit your patrons to always reach you wherever you are located. The phone system will allow you to comfortably enjoy your vacation and still be connected to your business communication at the same time. Urgent business calls will always reach your contact number. Moreover, instances of missed calls will never happen with a virtual PBX installed in your business phone system even when you are not in your office.

Managing incoming calls is also much simpler when you have virtual PBX phone system. The virtual PBX will let you receive more calls compared to traditional telephones because it is able to handle multiple incoming calls easily. Incoming calls can still be accommodated even if you are on the phone with another client. This feature will be very much helpful when you have conference meetings or in any instance where you cannot personally attend to the phone. It also guarantees customers that their calls will always be received by your company.

A virtual PBX phone system will also give convenience to your customers. They will be able to contact your business at any time. This is because the communication lines of your business are always open.

The virtual PBX phone system can also be used with any of your existing phone system. This saves your company expenses from having to buy new gadgets and devices. All that you would need is a reliable Internet connection to integrate the virtual PBX system in any of your company’s current phone lines.

Virtual PBX With a Toll Free Phone Number Benefits

With today’s technology, businesses need every edge they can get to dominate their market. A virtual PBX with a toll free phone number is one technology that can do that. A Virtual PBX with a toll free number can provide a business or a company professionalism, flexibility, and low cost.

Professionalism:

A virtual PBX with a toll free number can boost business's corporate image. With features like music on hold, call queuing with custom hold scripts and the ability to transfer calls to another extension, even the smallest of companies can sound like a Fortune 500 company. With a virtual PBX, a small business can appear large and well-established, even if you're a one-man operation.

While there are many successful sole proprietors out there, new customers are often wary of doing business on a non-face-to-face basis with a proverbial "guy working out of his garage."Believe it or not, most people don't know how to make international phone calls, and, out of laziness and unfamiliarity, wouldn't be inclined to call one even if they did.

Additionally, many customers are turned off by the idea of calling some faraway country to get help or support for a product they already purchased, as is often the case with more and more companies outsourcing their customer service departments to locations where labor is cheaper. However, companies can now avoid losing customers from something as trivial as a few extra phone numbers by employing the use of a locally-recognized toll free phone number via virtual PBX.

A professional image is an absolute must, as image leads to trust, trust leading to customers, and customers lead to profits.

Flexibility:

A virtual PBX with a toll free number is extremely convenient, offering all the benefits that come along with any toll free line and more. This system offer phone number portability and follow me capabilities allowing staffs to work anywhere. No one has to know where one's staff is really located. All employees appear to be located in one central location, even if a company's main office is located in Los Angeles, satellite office in Chicago, and workers in Asia.

As long as everyone has a reliable Internet connection, they are as good as working together in the same room. With the follow me features of a virtual PBX it is possible to forward phone calls to any location, even to a cell phone. This allows mobile workforces to stay productive, getting things done outside and still receive calls. A Virtual PBX system also offer email and SMS message delivery features, alerting staff right away if they receive a voicemail message. This allows a company's sales force to move freely without missing important sales opportunities.

A virtual PBX with a toll free number can also take multiple simultaneous calls, having each call answered with your own customized greeting. It also acts as your fax number with all incoming faxes being forwarded to your email. All communications remain under one easy-to-remember phone number. This technology, known as unified communications in the telecommunications world, makes things incredibly convenient while providing customers with a professional image of one's business.

Customers need only to remember a toll-free number. Keeping track of local numbers and extensions is a thing of the past. A toll free number from a virtual PBX is easy to set up, too.

All it takes is following a few simple steps it's ready for deployment.

Low Cost 

A virtual PBX with a toll free number is one of the easiest and the most inexpensive components there can possibly be in a modern business setup. Aside from Professionalism and flexibility, there is no expensive software or hardware components to purchase and maintain using a virtual PBX with toll free number. You don't even need a traditional telephone-based fax line for sending and receiving faxes. Gone are the days of expensive paper-based fax machines. Your faxes can now be sent and received seamlessly through an existing Internet connection.

Companies already using a traditional toll free phone number and/or PBX system can save more money. Some traditional PBX companies charge in excess of 20 cents per minute. They can even go as far as billing in full-minute increments. Many virtual PBX systems with toll free numbers include free minutes in their monthly packages, with overage charges being a fraction of this quoted cost billing in fractional increments.

With such tremendous savings and no loss in functionality using a virtual PBX system, there is little reason to stick with a traditional PBX system.

Virtual PBX Phone Systems with VoIP Technology

Virtual PBX phone systems with VoIP technology are an affordable and resourceful telecommunication option for SOHO (Small Office/Home Office) companies and potential business organizations. Virtual PBX makes clients and customers feel like they are interacting with a Fortune 500 company. It makes a compelling cost-savings case for businesses of all sizes. It is an extended version of traditional PBX, the need for which was felt because of the changing modern business world moves.

Virtual PBX uses Voice over Internet Protocols to route calls over the Internet. The system is distinguished by a number of call management features that makes it an ideal choice, when it comes to choosing a small office phone system. Virtual PBX also known as Hosted PBX system are considered a necessity for businesses be it a home-office, small office, or virtual office. Virtual PBX system along with toll free numbers can help you attract more customers to your business.

Virtual PBX system can be connected to local numbers and toll free numbers. It can provide all the features of standard, high-priced PBX systems through hosted service. There are many Virtual PBX review sites that provide reviews and comparison of hosted phone systems so you can be safe in deciding which provider to choose with the most reliability.

Virtual PBX phone system refers to hosted PBX that’s emerged as a cheaper and more flexible alternative to hardware PBX. For small and medium businesses, virtual PBX phone systems are just the right solution to manage incoming calls and transfer them to the respective departments or employees, giving clients who call a professional feel. It is an excellent communication choice for small business organizations and a cost-efficient alternative to traditional PBX phone system.

Virtual PBX is, first and foremost, a customer service tool. It provides specially tailored solutions for your business phone system needs. Virtual PBX key terms are part the technical jargon and acronyms that you'll hear often when shopping for virtual private branch exchange (PBX) systems. It comes loaded with features such as voicemail, fax to email, auto attendant and follow me call forwarding.

Virtual PBX is quickly becoming one of the most impressive tools that a company can have because it provides all of the convenience of a large complex phone system, minus the large upfront cost investment and bulky equipment. It is a business phone system that can help your business with all your incoming phone calls and provides your business with a world class communication system.