Wednesday, March 14, 2012

Boost Your Profit by Changing to Virtual PBX



Virtual PBX system is among the numerous communication systems readily available in the current market these days that could allow you to save a lot of money. Employing a virtual PBX can be an affordable strategy to up the ante of your business communications. On the outset, you already improve your cash flow by not having to pay for extra telephone lines or any communication wires. It is because the communication is reliant on Internet technology. Every one of the data that could be received and transferred are handled using the internet. Since the system can take care of several communication applications thru the internet with excellent ease on convenience, traditional devices will not be useful.

Listed below are some features that you will like once you get virtual PBX system:


  • Effortless to maintain and operate - Another feature of virtual PBX is it does not need to be attended to every time. It could do its jobs with minimal to no manual supervision. Your business will be assured of not missing any single call or messages making it the perfect business VoIP. This system’s feature can go on its assigned tasks non-stop, which means your company is online 24/7 to assist your clients. This feature is effective for both you and your clientele particularly in times when you are working with communication transactions that need to be handled right away. Clients do not have to wait for you personally to appear in the office for their calls to get attended to simply because you can accept any call, message, voicemail, or fax they send out using the system.
  • Flexibleness in communication. The best feature this system can offer your company is its ability to receive and attend to any communication transaction from your prospects at anywhere you want to, even if you're outside of your workplace. Virtual PBX system helps you communicate with the clientele wherever you may be. It is just a really important advantage you have to bear in mind as it will give your organization the ability to connect to your customers and handle any of their questions instantly. Furthermore, it helps keep away from any possibility of skipping any business transaction. The adaptability of this technique is a good advantage. You'll be able to receive and send your messages to any smart phone, laptop, and any other gadget that may access the internet. You do not have to be concerned about not answering your to consumers in the event you are away from the business office.
  • All-in-one communication system - You do not need your out-of-date bulky fax machines or your answering machines ever again. A virtual PBX system features a state-of-the-art feature that could perform the work of traditional communication gadgets. Your company can get and reply easily to messages and facsimiles and even serve as your business VoIP as it allows you to make and answer calls. You don't need to to switch from one gadget to another to handle different type of communications. Additionally, it enables you to carry out several functions using just one kind of interface. Not only is money-saving, it enables your business to avoid wasting on priceless time and power of your hardworking staff members. Thanks to a few of its features such as auto-attendant, voicemail messages, Internet faxing, and voicemail inbox. You could even reorganize your messages using the system.

Wednesday, March 7, 2012

How You Can Make The Most Of Your Virtual PBX System

IP telephony has taken the business world by storm. A research firm projects that the need for virtual PBX phone systems will reach 29.7 Million USD by 2015. Since it is more affordable, featured packed and efficient, the demand for a contemporary company telephone raises. Despite the fact that the promise of virtual PBX providers could be hard to resist, it's still crucial that users make use of their company telephone properly. Here are a few of the methods that will help you maximize the use of your virtual PBX.

Invest in a Testing Algorithm
You have to have a perceptual analysis measurement system (PAMS) to ensure that you will be able to offer your clients an excellent voice quality. This instrument measures the overall voice quality of calls. Normally, good voice quality is around P.862, according to the International Telecommunications Union. It's a prerequisite that you ask your Virtual PBX provider to install this kind of equipment before you apply the system in your office.

Check your Network System
The reliability of virtual PBX is not just reliant on Internet connection. There are elements that you should check for in your network system. If you have an IT professional on board, let him analyze the data network configuration as well as your company’s current call usage. Once you've collected the data, you'll be able to now measure the level of quality that you require for your Virtual PBX system.

Pick a Trustworthy Virtual PBX Provider
You need to acquire the technical specs of their products and services before closing the agreement with your virtual PBX provider. Ensure that they are able to give you the quality that you require for your new telephone system in the office.

Use Top quality Codec
Signals are converted into digital packets or data. The kind of codec you select can really affect the video quality and voice quality. The codec is an algorithm that is installed in the hardware of the computer. The compression of data is also suffering from the bandwidth of your Internet. Low speed codec eliminates the audio quality. The proposed codec for a enterprise set-up should be at least 64kbps.

Be Cautious with Tricky VoIP Offerings
A traditional telephone system may have much less complex telephone features. Meanwhile, virtual PBX may occasionally supply unlikely features rarely require in your business. You need to ensure that you're spending within your means when deciding on business VoIP features. Check your needs and resources before saying “yes” to buying an added feature.

When developing stronger enterprise communication, virtual PBX can truly be your weapon. However, as with every technological enhancement, virtual PBX might not work efficiently if you do not study the pre-handling and post-handling of the product. Study all the product offerings of virtual PBX providers and select the best one that can best serve your demands. It isn't good to fall into the trap of false promises and product malfunctions unreliable providers set up.

Saturday, February 18, 2012

Learn The Different Encryption Methods To Safeguard Yourself and Your Business Against Snoopers

A virtual PBX system can indeed connect you to your clients. But how can you make sure that no one else has access to your calls? Business VoIP is notorious in the perception that it's vulnerable to eavesdroppers. Because it's not part of the conventional telephone network, it's more at risk of telephone tapping. All that's necessary is a protocol analyzer, and your calls might be heard by anybody. This translates to your complete telephone system being prone to getting snooped on from everyone - from clients to competitors.

Who would want this type of phone system? You most certainly don’t. Take action and secure your phone system via encryption. It's accessible to everybody, but most organizations do not give enough time and attention to this need, therefore making them a lot more prone towards the work of snoopers. Here are various encryption methods you can use with your present system:
  • Check and delete messages as they come in. Virtual PBX providers today offer mobile telephone applications that notify subscribers of a new voicemail via a text or email message. The moment you receive the message, go to your inbox, check the message, return the call and after that delete the message. Download the message and listen to it at a more convenient time if you can’t answer the call instantly.
  • Virtual Private Network. You may also set up a VPN for your company apart from your virtual PBX system. Without compromising the security of important files, most VPNs have built-in encryption, allowing users to sign in from remote places. Keep in mind, however, that calls are exempt from VPN encryption.
  • Internal encryption. By installing encryption into their software, a lot of business VoIP service providers were able to protect their connections. Find out if your service provider has such provisions. You can try other safety measures if they do not have one.
  • Secure Real Time Transfer Protocol. Because it practically has zero effect on call quality, SRTP is a perfect security tool for business VoIP. This works by generating a exclusive encryption code for each and every call that is made. This ensures that no one can snoop on your calls. It is one of the most recommended security solutions for securing confidential business calls.
    Aside from the abovementioned tools, you can also follow some simple guidelines to make sure that only you have access to your system, and that all calls are kept confidential.
  • Do not save your login details in your computer. Remember your passwords or keep them in a file that is only accessible to you. Every time you'll need to access your business VoIP dashboard, visit your login page and enter your username and password; don’t bookmark the dashboard itself.
It's your job to ensure that your phone system is secure and safe at all times. Not only will it keep your enterprise secrets confidential, but it will also protect your customers from becoming victims of identity theft.

Monday, January 23, 2012

What You Need To Do To Protect and Secure Your Virtual PBX

A common virtual PBX problem is safe guarding your data and voice communications in a system that utilizes portable devices and the Internet, which is prone to security attacks. The problems are not restricted to hardware failures; you'd have to handle malware, hacking along with a host of other concerns. Keeping your network and equipment protected and private starts with simple things you are able to do without much technical know-how.

Backup your data
The next thing to do is back up the critical files in your virtual PBX devices once you've set up virtual and physical locks. Keep DVD or CD copies and store them off-site, and make a copy of your hard disk. You can also avail of a web-based back-up service. Considering that you also have a web-based account from your virtual PBX provider, you can back up your files from this on-line account to another safe storage device. Make sure that you shred or erase old hard drives that aren’t required any longer.

Secure your connection, web servers and browsing
Your computer network may be infected with spyware that inserts malicious codes into programs or documents, and then develops itself. This includes Trojan horses which disguises themselves as something seemingly harmless, like a computer game. Spend for virus protection software or make certain that your virtual PBX service provider uses anti-virus software which is compatible with your telephone system to prevent viruses or worms. Also teach your staff never to open shady email attachments and provide personal information asked through email. Trojans are difficult to identify, so prevention is better than cure. Consider blocking users from downloading freeware, and secure your Operating system to limit access to only system files.

To protect your connection, don't forget to use WPA2, which is more secure than WEP. Invest in a Virtual Private Network (VPN) and enable your firewall if you have remote workers. You must not only place a firewall on your workplace network, but also in the home networks of remote employees. Ask your phone service provider to help with the firewall configuration to ensure you don’t have problems with VoIP. Do not forget to update browsers, OS and firmware ASAP.

Lock and encrypt
Choose a public encryption tool for confidential data, establish network access rights, and select encrypted instant messaging. You need to also change passwords occasionally and create a policy of utilizing USB drives and other devices in addition to password-protecting your critical files, computers and smartphones. Literally lock up file servers, PCs and laptops you use with your virtual PBX if necessary. One factor you can do is cable lock your devices to their desks. Any server or PC that works as your information storage facility must also be in a room that could be locked up when not being used. You can stop people from doing something as simple as walking out along with your equipment in addition to stopping outsiders from installing tapping devices in your communication system.

To assist ensure your privacy, don't forget to subscribe to a phone service provider that recognizes the importance of securing your virtual PBX.

Monday, January 9, 2012

Cheaper Communication With Virtual PBX

Whether you recognize it or not, you’ve been a cloud PBX communication user for quite some time already. The cloud PBX is just the same as the internet. So when you share documents over the web, upload photos and videos, use VoIP applications for less expensive or free video calling experiences, and more, you basically use the cloud. Virtual PBX technology maximizes all these Internet features.

For example your business has subscribed to a virtual PBX phone service like Internet fax messaging. There’s actually not much demand for you to have all of the equipment and consumables (workplace materials) as you require with a traditional fax messaging. At this point, all you have to do is log on to your account and then send and receive fax directly from your computer. This implies that there will no longer be any need to print documents and wait for the fax machine to send out your message to another conventional fax receiver.

Furthermore, sending an Internet fax only demands a few clicks. This gives you or your staff to do something more profitable with time. Sending an Internet fax by means of a virtual PBX system can considerably minimize your operating expenditures-both for consumables and also the time needed to send messages. In similar method, a virtual PBX system would also get messages despite having nobody actually manning the office. You can still get fax messages and then simply access these later over the cloud PBX system. Passwords and also other measures are of course available for the security of your documents and information.

In a very cost-efficient method, virtual PBX also allows you to have innovative way of getting in touch with your staff, clients and suppliers. There are certain cloud-based phone system providers that provide several plans when it comes to calling, faxing and voice messaging. While there are lots of virtual PBX providers, you must still choose the functions that supply you with more communication capabilities but at lesser costs.

For instance, you’d have to have a phone system subscription that would allow you to make thousands, if not unlimited, minutes of calls for local as well as 800 phone numbers in case your company is telemarketing-based. Additionally, if your enterprise relies on regular exchange of documents, getting an Internet faxing package that would provide you with the opportunity to send hundreds or thousands of pages per month could be best. Not to mention, if your company has a local workplace but is demanding you to be everywhere every once in awhile, then a good voicemail service where you can be contacted anytime is the one you must look for.

Your virtual PBX isn't just an answering system; it's entwined with your entire company operation. Cloud-based phone services are far more than just an in thing. Soon, virtual PBX phone service will turn into a need for every enterprise.