Tuesday, March 29, 2011

Virtual PBX Phones

One of the most dominant telephone systems in today’s business world is the virtual PBX phones. This type of phone system has forever changed the way companies exchange communication information. Virtual PBX a phone system that is a product of the ever-evolving advancement in communication technology. This communication system relies on the Internet for communication, which is different from the older phone systems that depend on PSTN (Public Switched Telephone Network) or POTS (Plain Old Telephone Service) lines. Your company gets several communication features from virtual PBX phone systems that will have immense impact on your business. The services and features that it provides are so valuable in today’s business world that owning one gives you considerable advantage over other businesses.

Any company is sure to gain from using virtual PBX phones, but the companies that would benefit the most are the ones that have restricted funds and resources. This is because small and medium businesses will be able to experience the comfort of owning a business phone system that contains updated communication features and services at a relatively inexpensive cost. Auto attendant, call forwarding, voicemail, voicemail inbox, caller ID, call conference, call screening, email fax and virtual office are just some of the modern business phone features that you can enjoy after purchasing a virtual PBX telephone for your business. Upgrades will also be low-priced, since there are no devices that need to be bought to execute the upgrade.

You will effortlessly be able to keep in step with the fast paced trend in business communication as long as you have a virtual PBX phone system. Apart from being economical, upgrades are also done fast and without any hassle on your part. Any advancement that you want for your virtual PBX phone can be implemented by calling your service provider. It will be done with much ease because calling is the only thing you need to do and your service provider will take care of everything. Advancing the quality of your business communication becomes extremely low-priced and effortless with the help of a trustworthy virtual PBX service provider.

Among the many telecommunication features of virtual PBX phones that empower you is the call forwarding service. This is a telecommunication service that helps you remove the problem of missed and misdirected calls. The call forwarding service is the process of transferring a call to another phone number. When your office number receives a call and you are not in your office, the call will be redirected to another contact number that has been registered as part of your virtual PBX phone extension. If, for instance, the call remains unanswered after being transferred, it will be routed to your voicemail inbox for safekeeping.

Calls that are saved in the voicemail inbox can be recovered from anywhere. This is possible since the voicemail inbox is also incorporated into the Internet. Because of this characteristic, you will be able to monitor and manage your business communication despite not being in your office. The call forwarding service presented by virtual PBX phone system is the perfect communication tool for attending to calls that are made beyond regular office hours.

Wednesday, March 23, 2011

Virtual Phone Numbers

A virtual phone number is a contact number that you can get when you purchase the services of a virtual telephone system. A virtual phone number is far more superior compared to traditional phone numbers. One of the most well known advantages of virtual telephone numbers over traditional numbers is that they can be taken with you. Virtual phone numbers are portable because they are not attached to any phone wires. In fact, it does not require the help of telephone lines in order to perform its duties because the Internet is the one that facilitates all of its communication operations.

A business contact number that is portable will provide you with more versatility in business communication. You will never be tied to any spot. The portability feature of a virtual phone number enables you to expand your range and scope of communication from your office to anywhere you would go. You can freely exchange communication information with customers from any location. You will never miss an important call. Moreover, you will not incur long distance communication charges because all communication rates will be evenly billed.

Telecommuting is very much feasible with virtual telephone numbers because they can also be used with any device that has Internet connectivity. Smart phones and laptops are example of such gadgets. After securing of a device that can access to the Internet, the next thing that you need to acquire is a reliable Internet connection. These are the two requirements that you must fulfill in order to avail of the services of a virtual telephone number. You will never be left out in today’s fast paced world of business communication when you use a virtual phone system.

Virtual phone numbers also allow your company to pick a contact number that has the same area code to that of your customers. Having the same area code number as your customers will encourage them to contact your business. When presented with two businesses that offer the same goods and services, interested clients are more likely to contact a company that has the same area code number as theirs. Obtaining the same area code with your customers is still possible even if their location is halfway round the world. This transforms your business communication from being limited to your own locality to one that is able to attend to international customer.

The ability of the virtual phone to let you choose the area code of your contact number will also empower your organization to create company extensions that have different area code numbers. If your enterprise is based in the US, virtual telephone numbers will let you have company extensions in UK, Canada or any other place for that matter. The area code numbers that you can employ will rely upon the capabilities of your virtual telephone number service provider. This will enable your business to have the same presence in communication that multinational corporations have. Creating a global appeal will be attainable with virtual telephone numbers. Competing with bigger businesses will be a lot easier when you use virtual telephone numbers.

The multiple company extensions that can be created by a virtual phone service are very cheap to obtain and maintain. You do not need to construct new buildings since these extensions only exist virtually. Its virtual characteristic also makes it convenient for you to add or delete any of the company extensions you have. You need not spend a lot of cash because you would only need to contact your virtual telephone number service provider to get a new company extension or remove any of your extensions. The fast processing of the addition or cancellation of a company extension gives you better control of your business communication.

Virtual telephone numbers also allow you to maintain the confidentiality of your original contact number. Callers will dial your virtual phone number and their calls will be forwarded to your original number. These numbers protects your privacy in communication by ensuring that your original contact number will just be a station where calls are transferred and redirected to.


Tuesday, March 15, 2011

VoIP PBX Telephones

Several years ago, acquiring VoIP PBX telephones was a luxury that only multinational companies could afford. That was how expensive these phone systems were back then. Nowadays, this is no longer the case since anyone can easily get their hands on VoIP PBX phones without spending much cash. The lowered prices of VoIP PBX phone system has become favorable for small and medium enterprises. Because of the more affordable costs of these telephone systems, businesses with limited financial capability can still acquire of reliable communication systems for their organization. The convenience of the change in the price of obtaining VoIP PBX phones also proved to be vital for enterprises in today’s Internet dominated world of business communication.

The Internet has forever changed the way businesses transact their communication. It provided better and faster processing of communication transmissions. No longer will the calling and called party be experiencing delays in communication such as loss of and busy signals with Internet based communication. If your business employs VoIP PBX telephones for communication, you will be saved from such a dilemma in communication because your communication lines are always open. The Internet is not affected by external forces and factors that influence the performance of traditional telephone systems. One positive result of this feature from VoIP PBX phone systems is that your company will always have an uninterrupted flow of communication. This eliminates any possibility of calls and messages directed to your business not being received.

Your company will have the advantage of being able to land more business deals and recruit more clients because you will be able to accept all incoming calls. Without any interruptions, all calls that are made to your business will always reach you. This significantly increases your organization’s chances of increasing your customer base. VoIP PBX telephones are not only good in increasing your chances of gaining new patrons but also enables you to expand your business communication range, coverage and target market. You can freely expand your business range because the contact numbers that VoIP PBX phones provide are not locked up in any particular area. You can always take your business contact number with you.

VoIP PBX contact numbers are portable because they can be incorporated to any device that can gain entry to the Internet. This means that you can employ smart phones such as Blackberry and iPhone for your business communication. Laptops are also devices that you can integrate your VoIP PBX contact numbers into. Mobility and flexibility is easily achieved with VoIP PBX telephones since they can go well together with any Internet capable gadget. This feature from VoIP PBX phones will be very beneficial for your mobile business. It lets you continue your business on the road. You will never have to worry about missing an important business call since you can carry your business contact number with you.

VoIP PBX telephones also produce one of the clearest voices in business communication. Voices in phone conversations of this phone system are of the highest voice quality that it is comparable to talking to someone face to face. The clarity of the voice generated from VoIP PBX phone systems help ensure that concerns and comments from clients will properly be relayed and heard.


Tuesday, March 8, 2011

Lesser Communication Expenses with a Virtual PBX System

A virtual PBX system is among the few business telecommunication systems that are able to provide competent communication service at a cost that can easily be afforded. This makes it a phone system that any business should have, especially companies with limited funds and resources. What makes the virtual PBX phone system one of the best business phone systems available is that it is not only affordable but it is also loaded with telecommunication features and services. Internet fax, voicemail, voicemail inbox, automated attendant, call forwarding, virtual PBX extensions, virtual offices and call screening are just some of the features that you can gain from employing virtual PBX phone systems.

Of the aforementioned features that the virtual PBX system provides, the virtual office is another area where you can save on your expenses. The virtual office allows you to create a company site, expansion or department in a very affordable way and not in the traditional manner. Without a virtual office, you can only create a company site by creating or renting buildings or rooms. The infrastructure and rent costs that are a must when employing traditional phones are avoided when you have a virtual PBX phone system. Its virtual office feature allows you to create an extension of your company that does not require to be physically housed. The virtual office exists as part of your business phone system.

A call that is made to your company can be forwarded to the virtual office that you have created. The removal of the need for buildings enables you to create company expansions at a much faster rate. The number of virtual offices that you can create from a virtual PBX system does not have any limitations. You can have as many virtual offices as you want, provided that you can pay for the services that come with it. The best thing about these virtual offices is that they can be assigned to have a contact number that is entirely different from that of your own. This lets you expand your business easily and economically.

The virtual PBX extensions provided by virtual PBX systems that help you trim down your company’s telecommunication expenses. This type of phone number extensions does not need any wires to be attached to your main phone number. Virtual PBX phone extensions are connected to your main phone number via the Internet. Since wires are not needed to add an extension, you are able to increase the number of phone extensions that you have without spending anything. Like the virtual office feature of the virtual PBX system, virtual PBX phone extensions are only limited by your capacity to pay for its services. And since adding of a virtual PBX phone extension is cheap, you will be able to have as many phone extensions as big businesses without paying the same expensive cost.

Another telecommunication feature that is provided by virtual PBX system that helps you save cash is the Internet fax service. This faxing service lets you do away with having to purchase and keep a traditional fax machine. Traditional fax machine resources such as inks, fax papers and toners can also be discarded. Without having to buy any of the abovementioned resources, trimming of your company’s telecommunication expense can easily be achieved.

Tuesday, March 1, 2011

Features of Virtual PBX Phone Systems

Virtual PBX phone systems are communication systems that do not require the help of telephone lines and phone network for communication. This phone system also does not need the aid of PSTN lines to exchange information with customers and workers alike. It facilitates all communication forms over the Internet. Using this type of phone system will enable you to manage multiple communication applications without using several devices. All that you would need is a virtual PBX phone system and you can send and receive calls, messages, voicemails and faxes.

The ability of virtual PBX phone systems to incorporate several communication media into a single system allows you to cut the time you spend in communication. You will be able to save more time in communication with this phone system since you do not have to switch from one communication device to another. This convenience cannot be matched by any single traditional telephone system. This is just one of the many reasons why most businesses and companies would favor having this kind of phone system over traditional telephone systems.

Virtual PBX phone systems will also provide your organization with a slew of highly advanced communication features. Voicemail, voicemail inbox, automated attendant and call conference are some of its more developed communication services that are not found in traditional telephone systems. The voicemail service that it supplies can be used to answer calls from customers. It is able to answer incoming calls using the prerecorded voice messages. You can use your own voice or hire outside party when you would record the voice messages of your voicemail service.

Voicemail is a better and much improved version of the traditional answering machine. What makes it far superior than a traditional answering machine is it is compatible with the Internet. This means that you can access this telephone system from virtually location provided that you have a device that has is Internet capable. It also comes with a voicemail inbox that stores all forms of communication, providing you with a better and more secure storage of received and incoming communication transmissions.

And since voicemail is accessible by the Internet, you can check on your voicemail inbox when a call, message, voicemail or fax document has been made to your office. To keep you posted and well informed of your business communication, the voicemail inbox will also send you message alerts every time a communication transaction has been made to and from your company. These message alerts will be sent to your email, online account and mobile number provided that you have registered your cellular phone to your virtual PBX service provider.

The auto attendant feature of virtual PBX phone systems has similar functions to that of a human receptionist. It is the one that would accept the calls of your customers. It is also the one that directs callers to the right phone extension when calls are transferred. Another feature of virtual PBX phone systems that helps save money is the call conference service. This service lets you and your employees conduct a meeting without meeting personally. You can make a business conference right at the comforts of your desk or your own home. This eliminates the hassles and expenses of traveling and meeting one another in person.