Features of Virtual PBX Phone Systems

Virtual PBX phone systems are communication systems that do not require the help of telephone lines and phone network for communication. This phone system also does not need the aid of PSTN lines to exchange information with customers and workers alike. It facilitates all communication forms over the Internet. Using this type of phone system will enable you to manage multiple communication applications without using several devices. All that you would need is a virtual PBX phone system and you can send and receive calls, messages, voicemails and faxes.

The ability of virtual PBX phone systems to incorporate several communication media into a single system allows you to cut the time you spend in communication. You will be able to save more time in communication with this phone system since you do not have to switch from one communication device to another. This convenience cannot be matched by any single traditional telephone system. This is just one of the many reasons why most businesses and companies would favor having this kind of phone system over traditional telephone systems.

Virtual PBX phone systems will also provide your organization with a slew of highly advanced communication features. Voicemail, voicemail inbox, automated attendant and call conference are some of its more developed communication services that are not found in traditional telephone systems. The voicemail service that it supplies can be used to answer calls from customers. It is able to answer incoming calls using the prerecorded voice messages. You can use your own voice or hire outside party when you would record the voice messages of your voicemail service.

Voicemail is a better and much improved version of the traditional answering machine. What makes it far superior than a traditional answering machine is it is compatible with the Internet. This means that you can access this telephone system from virtually location provided that you have a device that has is Internet capable. It also comes with a voicemail inbox that stores all forms of communication, providing you with a better and more secure storage of received and incoming communication transmissions.

And since voicemail is accessible by the Internet, you can check on your voicemail inbox when a call, message, voicemail or fax document has been made to your office. To keep you posted and well informed of your business communication, the voicemail inbox will also send you message alerts every time a communication transaction has been made to and from your company. These message alerts will be sent to your email, online account and mobile number provided that you have registered your cellular phone to your virtual PBX service provider.

The auto attendant feature of virtual PBX phone systems has similar functions to that of a human receptionist. It is the one that would accept the calls of your customers. It is also the one that directs callers to the right phone extension when calls are transferred. Another feature of virtual PBX phone systems that helps save money is the call conference service. This service lets you and your employees conduct a meeting without meeting personally. You can make a business conference right at the comforts of your desk or your own home. This eliminates the hassles and expenses of traveling and meeting one another in person.